
From a hotel press release:
Hilton Americas-Houston is the first hotel to utilize 3VR [Security, Inc.]’s facial recognition, license plate recognition and advanced motion analytics to provide the ultimate in guest security. In the hotel security business since 1990, John Alan Moore, director of security and life safety for Hilton Americas-Houston says “I’ve never seen anything that is able to do the things this technology does; it’s light-years ahead of the system we previously used.” . . .
Another use for the system that Hilton Americas-Houston has found useful is recognizing repeat customers. According to Moore, “We will be able to tie in with front office systems to flag our Gold Card members in order to be able to blow them away with service. This is another tool to be used to keep Hilton as the leader in the industry.” With 90% accuracy, the system registers few false positives, even picking up good facial info on cameras not specifically designated as facial-recognition. On a humorous note, the system is so sensitive that it has recognized faces that were not actually guests; they were photos of the t-shirts of guests. Moore said “President Obama made an appearance on our skywalk, on a guest’s clothing. That’s how bad the system wants to recognize a face.”
Photo: Urban Jungle Survivalist










Comment of the Day: Ready for a Flood of Guests
“The Tremont House issued the following statement on this incident:As reported by the Galveston Police Department, there was an unfortunate incident on Saturday at The Tremont House which resulted in some slight damage to the hotel. Although the hotel still has two guest rooms out of service, the general operation of the hotel has not been disrupted. The hotel is currently determining the final cost of damages but estimates are approximately $25K, significantly lower than initial estimates. The hotel is operating as usual and is taking reservations for the upcoming Mardi Gras celebration including its 26th Annual Mardi Gras Ball scheduled on Saturday, Feb. 13. . . .” [Christine Hopkins, commenting on We Shall Rebuild! The Great Downtown Galveston Hotel Flood of 2010]