A Swamplot reader from the Missouri City neighborhood of Quail Glen writes in asking for help figuring out what to do about a neighbor who’s tapped her water line:
“. . . the guilty party had dug up the ground and connected a line from [their house] (previous and currently disconnected for several months) into the active line that provides water that we are paying for. This investigation was initially sparked during January 2009 due to skyrocketing water bills. After several visits to our home and meter, the City of Houston discovered the problem on today. When confronted, the inhabitants fabricated a story saying that they pay a 300.00 water bill each month to the City of Houston (despite their account being disconnected) and that they are moving anyway.
Our reader has a bit more to say about those neighbors:
their home is dilapidated, an eyesore with an overgrown yard, missing windows, and a failing picket fence. There are lots of strangers coming and going, frequent fights, arguments, profanity, and on many occasions they are without electricity, not to mention painting cars in the front yard.
But a more immediate concern is getting some action from the city:
I have completed an online police report to the City of Houston and thus far no action has been taken. My husband was also informed today; that no reimbursement or a credit would be permitted by the water department, although we were previously led to believe that this would allowed by the city of Houston staff on the scene at the time the crime was discovered.”