Monday, September 22, 2008

Royce Builders: It’s All Over But the Refunds

Royce Builders Building, 7850 N. Sam Houston Pkwy. West, HoustonRoyce Builders has finally shut down. The company slipped out somewhere between gusts of Hurricane Ike, leaving only a note on its website.

Looking for an earnest money refund? Try Royce’s handy new sounds-like-spam Gmail address! But do it before October 1, because . . . well, just because.

Got a home warranty issue? Well then, just . . . read the warranty!

A reader comments:

My concern is for the people who closed on one of their poorly built homes in the last 365 days. Royce was the backer of the new home warranty for the first year of ownership and now they are gone. My friends who used to work for them tell me there are thousands of unfinished warranty requests that were never completed or even addressed. I wish all the home owners good luck on getting things fixed. At least they will have the Two to Ten Waranty beginning in the second year (if Royce paid the premium).

Royce’s happy farewell message is after the jump!

* * *

After 24 enjoyable years, Royce Builders is no longer in business.

Thank you to our customers and to everyone we have had the pleasure to work with.

For our customers: If you have questions about home warranty, please refer to the warranty documentation provided to you at closing, or after time of closing.

For earnest money refunds: If you are no longer interested in purchasing your home, please send an email to earnestmoneyrefund@gmail.com. Please be patient, we will respond as soon as we can. All refund requests must be submitted by October 1, 2008.

Photo of Royce Builders offices at 7850 N. Sam Houston Pkwy. West: Stewart Title

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12 Comments

  1. 1
    From concerned client:

    My wife and I just moved to Texas and purchased a Royce home on the recomendation of our Realtor. We moved in mid July, few of the original walk through items had been repaired, we now have a wall that is bowed outward in the master bath with nobody to repair it and to put the icing on the cake we have received letters from vendors that Royce ordered materials from and never paid saying they are going to place a lien on our house. Thank you Royce Builders.

  2. 2

    I just started the legal proceedings. I don’t know whether it will work or not.

  3. 3
    From newhomebuyer:

    I closed on a royce builders new home and getting lien notices from attorney and companies whom Royce didnt pay for the material and labor. I have problems with my door, lavatory tiles and did put a request with homestar but now I cant contact them. I sent a certified mail and it came back. And now I read they are starting another company with another name.

  4. 4
    From newhomebuyer:

    What kind of legal proceedings you are starting “waitingrefund”

  5. 5

    Small Claim in JP court. Where did you read that they are starting another company with another name?

  6. 6
    From surviving:

    “waitingrefund”, I have a stupid question, have you asked for a refund?

  7. 7
    From newhomebuyer:

    http://swamplot.com/royce-builders-back-in-business/2008-10-03/

    this link says they are starting a new company.

    In my neighbor hood few ppl in trucks coming to inspect the half build and inventory homes, but dont know who they are. within past 3 weeks there were two break ins. I cant ask for refund as I already did closing and moved in.

  8. 8
    From newhomebuyer:

    Royce Builders new registered business:

    Vestalia LLC
    John Speer
    16427 Telge Rd
    Cypress, TX 77429
    (832) 237-5800 | fax: (832) 237-5811
    jspeer@h-smith.com

  9. 9

    I asked for many times, it took me for more than three months.

  10. 10
    From Gayle:

    how does one even begin to request a refund of the earnest money deposit?

  11. 11
    From Anthony:

    I got my earnest money check but they still haven’t sent me my upgrades check. Does anyone know any other contact than earnestmoneyrefund@gmail.com?

  12. 12
    From Raza:

    Hi All,

    I am looking at this bank-owned foreclosure (yr 2006, 2515sqft, $175k, 99/westpark) from Royce. Never lived in, looks nice, backyard lake, etc but no warranties. I understand that the builder went bankrupt for a variety of reasons but do you suggest taking the risk without the warranty? Will greatly appreciate advice.

    23722 Parkwater Bridge Ln Richmond, TX 77407

    http://search.har.com/engine/dispSearch.cfm?mlnum=74283145&backButton=Y&Address=23722%20Parkwater%20Bridge%20Ln

    Thanks,
    Raza

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